Identifying Teams Phone and Resource Account Licensing Requirements
When integrating Microsoft Teams with Microsoft Phone System and calling plans to connect to your Public Switched Telephone Network (PSTN), it is important to understand the licensing requirements. Integrating Teams with the Phone System typically involves organizations that are transitioning from traditional telephony to a unified communication platform, seeking to streamline their communication infrastructure. These licenses are essential for enabling your users to utilize the Teams Phone System for PSTN connectivity, ensuring seamless communication both within the organization and with external contacts.
Types of Calling Plans
To use the Microsoft Phone System with calling plans, you must acquire specific licenses. Microsoft offers two main types of calling plans:
- Domestic calling plans: These plans allow users to place calls to numbers within the same Microsoft 365 region that their organization is...