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Microsoft Dynamics 365 AI for Business Insights

You're reading from   Microsoft Dynamics 365 AI for Business Insights Transform your business processes with the practical implementation of Dynamics 365 AI modules

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Product type Paperback
Published in Mar 2024
Publisher Packt
ISBN-13 9781801810944
Length 178 pages
Edition 1st Edition
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Author (1):
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Dmitry Shargorodsky Dmitry Shargorodsky
Author Profile Icon Dmitry Shargorodsky
Dmitry Shargorodsky
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Table of Contents (18) Chapters Close

Preface 1. Part 1: Foundations of Dynamics 365 AI
2. Chapter 1: Introduction and Architectural Overview of Dynamics 365 AI FREE CHAPTER 3. Chapter 2: Microsoft Dynamics 365 AI Architecture and Foundations 4. Part 2: Implementing Dynamics 365 AI Across Business Functions
5. Chapter 3: Implementing Dynamics 365 AI for Sales Insights 6. Chapter 4: Driving Customer Service Excellence with Dynamics 365 AI 7. Chapter 5: Marketing Optimization with Dynamics 365 AI 8. Chapter 6: Financial Analytics with Dynamics 365 AI 9. Part 3: Advanced Applications and Future Directions
10. Chapter 7: Leveraging Generative AI in Dynamics 365 11. Chapter 8: Harnessing MS Copilot for Enhanced Business Insights 12. Chapter 9: “Virtual Agent for Customer Service” in the Context of MS Copilot and Microsoft Dynamics 13. Chapter 10: Fraud Protection with Dynamics 365 AI 14. Part 4: Looking Ahead
15. Chapter 11: Future Trends and Developments in Dynamics 365 AI 16. Index 17. Other Books You May Enjoy

Summary

In this introductory chapter, the focus was on providing a holistic understanding of Microsoft’s Dynamics 365 AI for Business Insights. The chapter starts by underlining the growing importance of data-driven strategies in today’s competitive business landscape. It introduced Dynamics 365 AI as a cornerstone for digital transformation, detailing its key features, advantages, and the various business challenges it aims to address.

An in-depth look into the architecture of Dynamics 365 AI was provided, highlighting how it integrates seamlessly with the broader Dynamics 365 suite to enhance functionalities and facilitate intelligent decision-making. The objective is to equip the reader with the foundational knowledge needed to navigate the subsequent specialized modules discussed in the following chapters. By the end, you should have a solid grasp of what makes Dynamics 365 AI a powerful tool for modern businesses. In the next chapter, we will address Microsoft Dynamics 365 AI’s architecture and foundational elements.

You have been reading a chapter from
Microsoft Dynamics 365 AI for Business Insights
Published in: Mar 2024
Publisher: Packt
ISBN-13: 9781801810944
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