References
[i] https://www.ing.com/Newsroom/All-news/We-want-to-be-a-tech-company-with-a-banking-license-Ralph-Hamers.htm
[ii] http://www.leanessays.com/2017/11/the-cost-center-trap.html
[iii] https://en.wikipedia.org/wiki/Legacy_system
[iv] https://en.wikipedia.org/wiki/Spaghetti_code
[v] https://dzone.com/articles/works-on-my-machine
[vi] https://www.gartner.com/it-glossary/bimodal/
[vii] https://martinfowler.com/bliki/BimodalIT.html
[viii] https://en.wikipedia.org/wiki/Commercial_off-the-shelf
[ix] http://www.independent.co.uk/news/business/news/british-airways-system-outage-it-worker-power-supply-switch-off-accident-flights-delayed-cancelled-a7768581.html
[x] https://en.wikipedia.org/wiki/Chaos_Monkey
[xi] https://en.wikipedia.org/wiki/Project_management_triangle
[xii] https://www.london.edu/-/media/files/publications/bsr/it-agility-striking-the-right-balance.pdf?la=en
[xiii] http://futureofcio.blogspot.com/2016/04/cio-master-book-preview-chapter-9-it.html
[xiv] https://www.smashingmagazine...