Summary

In this chapter, we learned that technology partners are a critical part of an enterprise's ecosystem. Enterprises, therefore, must work with partners in the true spirit of partnership to achieve common goals, which include enhancing the agility of the company and also of the partner organization.

For technology partners to become enablers for enhancing agility, or at least to not become an impediment, it is necessary that both organizations, namely, the client and the partner, have shared objectives, such that they create an environment of mutual trust and "win-win" outcomes for both. If necessary, both organizations must recalibrate their relationship, starting from redefining contracts and the deliverables within, adopting, and modifying ways of working and changing behaviors in order to enhance agility and leverage the benefits.

The next chapter is the first of the two chapters in the fifth and final section of the book, which covers putting learnings into action. The chapter provides...