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Enterprise Agility

You're reading from  Enterprise Agility

Product type Book
Published in Jun 2018
Publisher Packt
ISBN-13 9781788990646
Pages 490 pages
Edition 1st Edition
Languages
Author (1):
Sunil Mundra Sunil Mundra
Profile icon Sunil Mundra
Toc

Table of Contents (23) Chapters close

Enterprise Agility
About Packt
Forewords
Endorsements
Contributors
Preface
Other Books You May Enjoy
1. Fast-Paced Change – Threat or Opportunity? 2. From Agile to Agility 3. The Enterprise as a Living System 4. Mindset and Culture 5. Leadership 6. Organization Structure 7. Process 8. People 9. Technology 10. Governance 11. Customer 12. Distributed Teams 13. Technology Partners 14. Framework for Action 15. Facilitating Change Index

Significance


Almost all enterprises do at least some outsourcing of information technology (IT) work. American research firm Gartner defines IT outsourcing as "the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes." [i]

Outsourcing ranges from working with a single provider, to having an ecosystem of providers. It is not uncommon to find the number of providers to be in three digits. For example, a large bank in India has 300 different companies for its IT solutions and services providers, and an internal team of over 100 people to manage these providers.

The primary drivers for outsourcing include the following:

  • Access to specialized capabilities

  • Cost reduction

  • Augmenting IT capacity

  • Focusing on core competencies

  • Reducing risk

While these benefits are important for every company, collaborating with a technology partner has its own set of challenges, given that the partner is a different enterprise...

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