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Emotional Intelligence for IT Professionals
Emotional Intelligence for IT Professionals

Emotional Intelligence for IT Professionals: The must-have guide for a successful career in IT

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Profile Icon Emília M. Ludovino
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Full star icon Full star icon Full star icon Full star icon Full star icon 5 (1 Ratings)
Paperback Sep 2017 280 pages 1st Edition
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Can$27.98 Can$39.99
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Can$49.99
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Arrow left icon
Profile Icon Emília M. Ludovino
Arrow right icon
Free Trial
Full star icon Full star icon Full star icon Full star icon Full star icon 5 (1 Ratings)
Paperback Sep 2017 280 pages 1st Edition
eBook
Can$27.98 Can$39.99
Paperback
Can$49.99
Subscription
Free Trial
eBook
Can$27.98 Can$39.99
Paperback
Can$49.99
Subscription
Free Trial

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Table of content icon View table of contents Preview book icon Preview Book

Emotional Intelligence for IT Professionals

The Neuroscience Behind Emotional Intelligence

In this chapter, we will learn the basics of neuroscience behind the most important competencies of emotional intelligence. You cannot master the EI competencies without mastering the basic knowledge behind them. To know how the brain processes our emotional data it is important to understand the role of emotions in self-awareness, self-control, changing behavior and defeating thoughts, managing stress, improving decision-making, and building strong and meaningful relationships. We will cover:

  • The three functional brains
  • Emotions and the emotional brain:
    • Neuroscience behind decision making
    • Neuroscience behind mindfulness
    • Neuroscience behind gratitude
    • Neuroscience behind empathy

Emotions are not just a matter of the heart, they are also a result of brain biochemistry--this is the conclusion from neuroscience, medicine, psychology...

The three functional brains

Understanding the basic neuroscience of how our brain works helps to faster understand and develop the skills of emotional intelligence. For this reason, we are going to look to the brain model formulated in 1966, by the neuroscientist Paul D. MacLean - the triune brain. Although, this model is a highly simplified explanation of brain activity and organization, it provides an easy-to-understand approximation of the hierarchy of the brain functions.

In 1990, in his book The Triune Brain in Evolution--MacLean look to the evolutionary theory to describe the brain in terms of three distinct structures that emerged during the evolution of the human body. The primitive brain was the first brain layer to emerge, followed by the emotional brain (limbic system) and the rational brain (cerebrum). The following figure shows us the structure of the triune brain...

Emotions and the emotional brain

Why call it the emotional brain? Because neuroscientists have shown that emotions are not just a matter of the heart they are also a result of brain biochemistry, thus they named the limbic system the emotional brain. The emotional brain/limbic system stores every emotional experience we have from the first moments of life, long before we acquire the verbal or higher thinking abilities to put them into words. It is like this big warehouse of feelings and impressions that provides a context or meaning for those memories. Traditionally, neuroscientists defended that messages were transmitted to the brain by neurons, traveling through an electrical transmission system. However, in the 70s scientists discovered that our bodies also contain a chemical system for transmitting messages. This system is based on chemicals called peptides, which have receptors...

Summary

In this chapter, we covered how the three most important layers of the brain work together in managing our rational and emotional data to help you master the basics of neuroscience.

You have learned the triune brain model to understand the hierarchy of the brain functions, such as the primitive brain, a.k.a reptilian brain--it is the guardian of our survival its goal is to make sure we stay alive and reproduce. Also the limbic system a.k.a emotional brain is the chain of warehouses where our emotional memories are stored, which helps us to learn from our past experiences. And finally the cerebrum a.k.a neocortex is our executive brain with functions related to thinking and language: planning, questioning, making decisions, solving problems, and generating new ideas.

You have learned that all your memories, since you were born are stored in the limbic system to help you...

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Key benefits

  • Get real-life case studies for different IT roles, developers, testers, analysts, project managers, DBAs
  • Identify with your IT scenarios and take the right decision to move up in your career
  • Improve your EQ and face any difficult scenario confidently and effectively

Description

This book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence, such as understanding the role that emotions play in life, especially in the workplace. You will learn to identify the factors that make your behavior consistent, not just to other employees, but to yourself. This includes recognizing, harnessing, predicting, fostering, valuing, soothing, increasing, decreasing, managing, shifting, influencing or turning around emotions and integrating accurate emotional information into decision-making, reasoning, problem solving, etc., because, emotions run business in a way that spreadsheets and logic cannot. When a deadline lurks, you’ll know the steps you need to take to keep calm and composed. You’ll find out how to meet the deadline, and not get bogged down by stress. We’ll explain these factors and techniques through real-life examples faced by IT employees and you’ll learn using the choices that they made. This book will give you a detailed analysis of the events and behavioral pattern of the employees during that time. This will help you improve your own EQ to the extent that you don’t just survive, but thrive in a competitive IT industry.

Who is this book for?

This book is for professionals across the IT domain who work as developers, administrators, architects, administrators system analysts, and so on, who want to create a better working environment around them by improving their own emotional intelligence. This book assumes that you are a beginner to emotional intelligence and will help you understand the basic concepts before helping you with real life scenarios.

What you will learn

  • Improve your observation skills to understand people better
  • Know how to identify what motivates you and those around you
  • Develop strategies for working more effectively with others
  • Increase your capacity to influence people and improve your communication skills
  • Understand how to successfully complete tasks through other people
  • Discover how to control the emotional content of your decision-making

Product Details

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Publication date, Length, Edition, Language, ISBN-13
Publication date : Sep 26, 2017
Length: 280 pages
Edition : 1st
Language : English
ISBN-13 : 9781787285798
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Product Details

Publication date : Sep 26, 2017
Length: 280 pages
Edition : 1st
Language : English
ISBN-13 : 9781787285798
Concepts :

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Table of Contents

9 Chapters
What is Emotional Intelligence? Chevron down icon Chevron up icon
The Neuroscience Behind Emotional Intelligence Chevron down icon Chevron up icon
Core Emotional Intelligence Skills IT Professionals Need Chevron down icon Chevron up icon
How to Build an Emotionally Intelligent IT Organization Chevron down icon Chevron up icon
How to Be an Emotionally Intelligent IT Manager Chevron down icon Chevron up icon
How to Be an Emotionally Intelligent IT Leader Chevron down icon Chevron up icon
How to Hire Emotionally Intelligent IT Professionals Chevron down icon Chevron up icon
Preventing Stressful Situations with Emotional Resilience Chevron down icon Chevron up icon
Bibliography Chevron down icon Chevron up icon

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