Gathering requirements
The foundation of any successful automation is an accurate understanding of the current state process and an accurate understanding of the requirements of the future state process. Being in sync with the current state of the end-to-end process allows us to fully understand the intricacies of the automation opportunity. By gathering the requirements of the current state process, and understanding the broader objective of using automation, we can gather valuable insights to help shape the future state design of the opportunity.
Gathering the current state
During the requirements gathering phase of the automation life cycle, we start our journey by gathering the current manual steps an end user performs to complete the process we plan to automate. By gathering the details of how an end user manually completes the current state, we can search for inefficiencies within the process and start to evolve the process into a future state design, with automation and...
