Interview phase
We must have realized and noted by now that the lack of planning is the mother of all mistakes. Every other failure down the line, fundamentally comes back to a lack of planning, and its ramifications can be impossible to predict. During the interview itself, planning ahead—even just by reading this book—will help you avoid specific mistakes that cause particular kinds of damage. We will explore some common errors to look out for when assessing your own telephone interview process in the following sections.
Testing knowledge and not action
Ask a candidate "How should your relationship be with your boss?" and you'll get a lot of information regurgitated from the Internet while learning nothing about the candidate except that they have taken the time to Google. However, if you ask "Please recall a situation when you believed that your boss was doing something incorrectly. How did you communicate it to them and how did you handle the situation?", you'll get a much better result...
