You're reading from CCSP (ISC)2 Certified Cloud Security Professional Exam Guide Build your knowledge to pass the CCSP exam with expert guidance

Product type Paperback

Published in Jun 2024

Publisher Packt

ISBN-13 9781838987664

Length 560 pages

Edition 1st Edition

Concepts

Cloud Security

Authors (2):

Omar A. Turner

Ms. Navya Lakshmana

View More author details

Table of Contents (27) Chapters

Preface

1. Chapter 1: Core Cloud Concepts

2. Chapter 2: Cloud Reference Architecture FREE CHAPTER

3. Chapter 3: Top Threats and Essential Cloud Security Concepts and Controls

4. Chapter 4: Design Principles for Secure Cloud Computing

5. Chapter 5: How to Evaluate Your Cloud Service Provider

6. Chapter 6: Cloud Data Security Concepts and Architectures

7. Chapter 7: Data Governance Essentials

8. Chapter 8: Essential Infrastructure and Platform Components for a Secure Data Center

9. Chapter 9: Analyzing Risks

10. Chapter 10: Security Control Implementation

11. Chapter 11: Planning for the Worst-Case Scenario – Business Continuity and Disaster Recovery

12. Chapter 12: Application Security

13. Chapter 13: Secure Software Development Life Cycle

14. Chapter 14: Assurance, Validation, and Verification in Security

15. Chapter 15: Application-Centric Cloud Architecture

16. Chapter 16: IAM Design

17. Chapter 17: Cloud Physical and Logical Infrastructure (Operationalization and Maintenance)

18. Chapter 18: International Operational Controls and Standards

19. Chapter 19: Digital Forensics

20. Chapter 20: Managing Communications

21. Chapter 21: Security Operations Center Management

22. Chapter 22: Legal Challenges and the Cloud

23. Chapter 23: Privacy and the Cloud

24. Chapter 24: Cloud Audit Processes and Methodologies

25. Chapter 25: Accessing the Online Practice Resources

26. Other Books You May Enjoy

Service-Level Management

Service-Level Management (SLM) in the cloud is a critical process that ensures cloud services meet or exceed customer expectations. With the dynamic and scalable nature of cloud computing, SLM involves defining, negotiating, and managing Service-Level Agreements (SLAs) between cloud service providers and customers. These SLAs articulate the agreed-upon levels of service, including performance, availability, and response times. SLM is characterized by its ability to adapt to changing workloads and conditions, leveraging auto-scaling features to meet service levels efficiently. Real-time monitoring, analytics, and reporting play a crucial role in tracking and assessing the performance of cloud services, providing transparency and accountability.

Continuous improvement practices in SLM help organizations optimize their cloud services, ensuring they align with evolving business needs and contribute to overall customer satisfaction. ISO/IEC 20001 addresses SLM...