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Using CiviCRM

You're reading from   Using CiviCRM Develop and implement a fully functional, systematic CRM plan for your organization Using CiviCRM

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Product type Paperback
Published in Feb 2011
Publisher Packt
ISBN-13 9781849512268
Length 464 pages
Edition 1st Edition
Languages
Tools
Concepts
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Toc

Table of Contents (21) Chapters Close

Using CiviCRM
Credits
Foreword
About the Authors
About the Reviewers
www.PacktPub.com
Preface
1. Achieving Your Mission with CiviCRM FREE CHAPTER 2. Planning Your CRM Implementation 3. Installation, Configuration, and Maintenance 4. CiviCRM Basics: Moving through the System and Working with Contacts 5. Collecting, Organizing, and Importing Data 6. Communicating Better 7. Fundraising: Money for Your Mission 8. Growing Your Membership and Interacting with Members 9. Managing Events 10. Interacting with Constituents: Managing Cases 11. Providing Support: Grant Management 12. Telling Your Story: Building Reports 13. Customization, Community, and Cooperation Index

Toolsets and timing


Reports are accessed from the main navigation menu. Within the reporting tool, we have report templates and report instances:

  • Report template: This defines the features of a report. This includes what fields are available to the report, options for grouping and filtering, display choices (tabular, bar/pie chart), and any other options available.

  • Report instance: This selects and saves specific criteria and options you wish to view. For example, you may want to view a constituent summary report displaying all contacts in Group A. At a later time, you may create a second instance of the constituent summary report displaying all contacts in Group A and Group B.

A template will be reused many times as different criteria and display options are selected to meet specific needs. After generating a report, you may print it, export as .csv, or publish as .pdf. It is common to refer to a report instance as simply a report, but you should make sure that the distinction between the...

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