Summary
Many people think of Scrum as something to transition to, rather than through. When you apply the values of Scrum via its framework, it will reveal all sorts of things; obstacles that get in the way of creating value for customers. Additionally, it will reveal fear and dysfunction. The organization that views Scrum as the silver bullet says, "Scrum messed everything up. We have all of these problems now that we implemented Scrum." This represents a flawed understanding of Scrum. As ScrumMaster, you must help people realize what Scrum really is—and just as importantly, help them realize what it isn't.
Many people in technology misunderstand the role of the ScrumMaster to be simply that of an iteration manager. Hopefully, you realize that the ScrumMaster role was created with the concept of change agent in mind. Becoming an effective change agent is a lifelong task of learning and introspection. The knowledge and experience is more than I could ever stuff into a chapter, or a book....
