Adding more with plugins

Every ServiceNow instance includes many hundreds of plugins. Each contains a different part of the ServiceNow system: some provide licensable functionality, some provide integrations or additional add-ons, and some provide core platform capabilities. Together, they provide all of the native functionality of ServiceNow.

There is a wide variety of capabilities contained within plugins. This short selection gives an indication of what is available:

• Approvals with e-Signatureasks for your username and password whenever you perform an approval
• Coaching Loops lets your staff review how a task has been completed by using an automated framework

 

• Email Filters helps you delete spam automatically and sort the rest into separate mailboxes
• Restore Deleted Records stores deleted records as serialized XML, letting you undo some mistakes
• Self Service Password Reset allows users to reset their ServiceNow password if they forget it

To see the available plugins, navigate to System Definition...