Support

Given that Office 365 is a SaaS service, it's outside your responsibility to provide certain support tasks. When you run into an issue in Office 365, knowing how to contact support and opening a ticket is important.

To start, you have four main options to get support on Office 365:

• Portal support
• Phone support
• Premium support
• Other help forums such as Answers or Tech Community

There are other support sites that you can use such as the following:

• Office support at https://support.office.com/
• Office 365 Admin help center at https://support.office.com/en-us/office365admin

Portal support

Using the preferred support option depending on the issue you are facing is the best way to start have Microsoft support. You...