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Microsoft Dynamics 365 AI for Business Insights

You're reading from   Microsoft Dynamics 365 AI for Business Insights Transform your business processes with the practical implementation of Dynamics 365 AI modules

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Product type Paperback
Published in Mar 2024
Publisher Packt
ISBN-13 9781801810944
Length 178 pages
Edition 1st Edition
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Author (1):
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Dmitry Shargorodsky Dmitry Shargorodsky
Author Profile Icon Dmitry Shargorodsky
Dmitry Shargorodsky
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Table of Contents (18) Chapters Close

Preface 1. Part 1: Foundations of Dynamics 365 AI
2. Chapter 1: Introduction and Architectural Overview of Dynamics 365 AI FREE CHAPTER 3. Chapter 2: Microsoft Dynamics 365 AI Architecture and Foundations 4. Part 2: Implementing Dynamics 365 AI Across Business Functions
5. Chapter 3: Implementing Dynamics 365 AI for Sales Insights 6. Chapter 4: Driving Customer Service Excellence with Dynamics 365 AI 7. Chapter 5: Marketing Optimization with Dynamics 365 AI 8. Chapter 6: Financial Analytics with Dynamics 365 AI 9. Part 3: Advanced Applications and Future Directions
10. Chapter 7: Leveraging Generative AI in Dynamics 365 11. Chapter 8: Harnessing MS Copilot for Enhanced Business Insights 12. Chapter 9: “Virtual Agent for Customer Service” in the Context of MS Copilot and Microsoft Dynamics 13. Chapter 10: Fraud Protection with Dynamics 365 AI 14. Part 4: Looking Ahead
15. Chapter 11: Future Trends and Developments in Dynamics 365 AI 16. Index 17. Other Books You May Enjoy

The key components and their interactions

While understanding the broader architecture of Dynamics 365 AI sets the stage, delving into the essential components and their interactions takes us a level deeper into the operational mechanics of this remarkable platform. These components include data storage, AI models, cognitive services, and integration interfaces. In this section, we will explore how these parts communicate, collaborate, and work in concert to enable machine learning, advanced analytics, and intelligent automation within the business ecosystem.

Data storage – the bedrock of AI

Data storage in Dynamics 365 AI is facilitated through Microsoft’s Azure Data Lake, a scalable and secure cloud-based repository designed for data analytics. However, it’s not just a place to dump your data; it’s an active component that interacts with other parts of the system. The Azure Data Lake serves as the foundational layer where raw data is ingested from...

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