The project is normally created under the end user's Azure DevOps site unless the work is being written as an ISV solution (or a personal development or learning project). The reason we use the client's Azure DevOps system is that LCS is associated with the Azure DevOps site, and support calls that are created through cloud-powered support are generated within the associated Azure DevOps. Cloud-powered support is an online support solution within LCS that is exposed to the SCM client, allowing users to log support issues with their internal support team.
Azure DevOps is free for up to five users, and the customer can create many accounts with limited access without charge. These accounts are called stakeholder accounts and allow the user to access work items. This account type also allows users to log support calls from within SCM. Accounts...