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Customizing Microsoft Teams

You're reading from   Customizing Microsoft Teams Build custom apps and extensions for your business using Power Platform and Dataverse in Microsoft Teams

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Product type Paperback
Published in Apr 2023
Publisher Packt
ISBN-13 9781801075381
Length 290 pages
Edition 1st Edition
Languages
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Author (1):
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Gopi Kondameda Gopi Kondameda
Author Profile Icon Gopi Kondameda
Gopi Kondameda
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Table of Contents (16) Chapters Close

Preface 1. Part 1: Microsoft Teams Customization Exploring the Architecture and Components
2. Chapter 1: Introducing Microsoft Teams Apps FREE CHAPTER 3. Chapter 2: Microsoft Teams Apps and Bots 4. Part 2: Microsoft Teams Customization with Tools and Techniques
5. Chapter 3: Microsoft Graph API 6. Chapter 4: Microsoft Teams PowerShell 7. Chapter 5: Microsoft Teams Customization Using the SharePoint Framework (SPFx) 8. Chapter 6: Microsoft Teams Authentication 9. Part 3: Microsoft Teams Customization with Low-Code and No-Code
10. Chapter 7: Microsoft Dataverse for Teams 11. Chapter 8: Microsoft Teams App Templates 12. Chapter 9: Microsoft Viva 13. Chapter 10: Microsoft Teams Third-Party Apps 14. Index 15. Other Books You May Enjoy

Power Virtual Agents for Teams

Team’s users can create, build, and publish custom chatbots in Microsoft Teams. Chatbots automatically empower business users to solve internal-facing issues, freeing staff to focus on complex requests and high-value interactions.

This makes Teams integration better by offering the following:

  • A fully embedded bot-building experience in Teams
  • A configuration-free way to authenticate Teams users
  • A seamless way to make bots available to end users

To access the Power Virtual Agent app, go to the Microsoft Teams app catalog and search for Power. You will see all the Power Platform apps, one of which is the Power Virtual Agent.

Figure 7.41: Power Platform apps in the Microsoft Teams app catalog

Figure 7.41: Power Platform apps in the Microsoft Teams app catalog

Like Power Apps and Power Automate, the Power Virtual Agent app can be found in the Microsoft Teams catalog. Once you select the app, you will be taken to the home page of the Power Virtual Agent, as shown...

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