Testing your chat experience
Now that the solution is deployed, it is time to test it out to see how it works. To do this, you will need to log in to the Connect instance as your test user. Your test user will need to be configured with the Billing routing profile. If you need to, set this routing profile on your test user first. When everything is set, log in and make the user active in the client so that you can receive a chat message.
Once you are logged in, you can access the website as a customer and initiate a chat session. To find out where the site is, access the stack via the CloudFormation console and locate the Outputs tab. We are looking for the cloudFrontDistribution output in the stack, as detailed in the following screenshot. Click this link to launch the website:
Figure 13.22 – Outputs
When you access the website, you will be prompted with a simplistic website asking for a first name and a username. Enter your name and a username and...
