Chapter 3: Setting Up Billing and Cost Controls
If you’re reading this book, then I’m going to go out on a limb and guess that you work with computers and IT. Do you ever get asked what you do for a living, and you run through a mental evaluation process wherein you decide how technical to be with your response? “I work with computers” is one of my typical go-to options. The person nods, but then comes the real question: “I thought so – listen, I have this printer, and it won’t print!” You know about computers, so you must know everything in the world related to them, right?
Sigh. It always makes me feel sorry for medical doctors. How many times they must hear, “Oh, you’re a doctor? Listen – when I do this, it hurts. Why, Doc, why?”
Why the story? Well, you might be tempted to think that billing is all about paying for stuff, so why not just skip this chapter? But like my computer printer story...
