Natural Language AI on Google Cloud
Almost every organization deals with large amounts of text data in the form of text documents, forms, contracts, PDFs, web pages, user reviews, and so on. Google Cloud offers Natural Language AI, which leverages ML models to derive insights from unstructured text data. Natural Language AI is an end-to-end product that can help in extracting, analyzing, and storing text on Google Cloud.
Google offers the following three natural language solutions:
- AutoML for Text Analysis
- Natural Language API
- Healthcare Natural Language API
Let’s take a closer look at each of these solutions.
AutoML for Text Analysis
Imagine that there is an e-commerce company that receives customer queries related to a wide variety of issues, including payment failures, delivery address updates, product quality issues, and so on. As most of these queries are typed by customers in a text box, there is a need to classify these queries into a fixed...