Focus of QA in supply chain

The emergence of new technologies and platforms has significantly impacted customer centricity and a need for heightened customer experience. So, to be efficient as well as achieve customer satisfaction, enterprises are revamping their business processes, re-engineering, automating, and adapting them. The overall aim is to improve and optimize the business processes of an organization via automation, application development, integration, and maintenance to enable it.

Let's discuss the supply chain characteristics and the testing technique/type that provides an assurance:

• Dynamic business processes: Standard business processes are being replaced by adaptive processes. New processes focus on customer acquisition, retention, customer satisfaction, and turn-around time. Agile business processes are being designed so that process changes and course corrections can be handled quickly, in line with the market changes.
• Shorter lead time for new product development...