Getting more from AppExchange
If you are not familiar with AppExchange, let me explain, AppExchange is a business app store hosted by Salesforce.com for Salesforce users. Here, you can find thousands of apps can be installed on your Salesforce instance to meet or enhance your business needs. Some of the apps are free, while many have a license fee. They are built by Salesforce partners. In addition, there are some sample apps provided by Salesforce Labs. Salesforce Labs does not support the apps it posts on the AppExchange, but offers many examples of Salesforce features that help administrators learn how to use those features.
An app installed from AppExchange is considered a third-party app, which means it is not supported by Salesforce. For paid apps, the developer will usually provide support.
To reach Salesforce AppExchange, go to https://appexchange.salesforce.com. You will see many apps there, or you can search by entering a keyword in the search textbox.
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