Reporting is at the core of your company's strategy: being able to examine data with infinite formats and display combinations makes us aware of what's happening and what may be the outcome of our company's business, whether that's talking about service support or opportunities that have been sold (we've already talked about forecasting, which is one way of reporting on opportunities).
We're not going to explain every single feature about reporting in this chapter since you will already be familiar with the basic concepts of this important feature. Also, if you are a developer, you may not be very enthusiast about deepening your reporting knowledge. You may think that this is not as fun or creative as developing but, believe me, creating reports can be creative as well.
To build a report, we have to go to the Reports tab. If we are...
