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Odoo Development Essentials
Odoo Development Essentials

Odoo Development Essentials: Fast track your development skills to build powerful Odoo business applications

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Odoo Development Essentials

Chapter 1. Getting Started with Odoo Development

Before we dive into Odoo development, we need to set up our development environment, and you need to learn the basic administration tasks for it.

In this chapter, you will learn how to set up the work environment, where we will later build our Odoo applications.

You will also learn how to set up a Debian or Ubuntu system to host our development server instances, and how to install Odoo from the GitHub source code. Then you will learn how to set up file sharing with Samba, allowing you to work on Odoo files from a workstation running Windows or any other operating system.

Odoo is built using the Python programming language and uses the PostgreSQL database for its data storage, so these are the main requirements we should have in our Odoo host.

To run Odoo from source, we will need to install first the Python libraries it depends on. The Odoo source code can then be downloaded from GitHub and executed from source. While we can download a zip or tarball, it's best to get the sources using GitHub, so we'll also have it installed on our Odoo host.

Setting up a host for the Odoo server

We will prefer using Debian/Ubuntu for our Odoo server, even though you will still be able to work from your favorite desktop system, be it Windows, Macintosh, or Linux.

Odoo can run on a variety of operating systems, so why pick Debian at the expense of other operating systems? Because Odoo is developed primarily with the Debian/Ubuntu platform in mind, it supports Odoo better. It will be easier to find help and additional resources if working with Debian/Ubuntu.

It's also the platform the majority of developers work on, and where most deployments are rolled out. So, inevitably, Odoo developers will be expected to be comfortable with that platform. Even if you're from a Windows background it will be important to have some knowledge about it.

In this chapter, you will learn how to set up and work with Odoo hosted in a Debian system, using only the command line. For those more at home with a Windows system, we will cover how to set up a virtual machine to host the Odoo server. As a bonus, the techniques you will learn will also allow you to manage Odoo in cloud servers where your only access will be through Secure Shell (SSH).

Note

Keep in mind that these instructions are intended to set up a new system for development. If you want to try some of them in an existing system, always take a backup ahead of time to be able to restore it in case something goes wrong.

Provisions for a Debian host

As explained earlier, we will need a Debian host for our Odoo version 8.0 server. If these are your first steps with Linux, you may like to know that Ubuntu is a Debian-based Linux distribution, so they are very similar.

Note

Odoo is guaranteed to work with the current stable version of Debian or Ubuntu. At the time of writing this book, these are Debian 7 "Wheezy" and Ubuntu 14.04 "Trusty Tahr". Both ship with Python 2.7, necessary to run Odoo.

If you are already running Ubuntu or another Debian-based distribution, you're set; this machine can also be used as a host for Odoo.

For the Windows and Macintosh operating systems, it is possible to have Python, PostgreSQL, and all the dependencies installed, and then run Odoo from source natively.

However, that could prove to be a challenge, so our advice is to use a virtual machine running Debian or Ubuntu Server. You're welcome to choose your preferred virtualization software to get a working Debian system in a VM. If you need some guidance, here is some advice: regarding the virtualization software, you have several options, such as Microsoft Hyper-V (available in some versions of Windows), Oracle VirtualBox, or VMWare Player (or VMWare Fusion for Macintosh). VMWare Player is probably easier to use, and free-to-use downloads can be found at https://my.vmware.com/web/vmware/downloads.

Regarding the Linux image to use, Ubuntu Server is more user friendly to install than Debian. If you're beginning with Linux, I would recommend trying a ready-to-use image. TurnKey Linux provides easy-to-use, preinstalled images in several formats, including ISO. The ISO format will work with any virtualization software you choose, or even on a bare-metal machine you might have. A good option might be the LAPP image, found at http://www.turnkeylinux.org/lapp.

Once installed and booted, you should be able to log in to a command-line shell.

If you are logging in using root, your first task should be to create a user to use for your work, since it's considered bad practice to work as root. In particular, the Odoo server will refuse to run if you are using root.

If you are using Ubuntu, you probably won't need this since the installation process has already guided you in the creation of a user.

Creating a user account for Odoo

First, make sure sudo is installed. Our work user will need it. If logged in as root:

# apt-get update && apt-get upgrade  # Install system updates
# apt-get install sudo  # Make sure 'sudo' is installed

The following commands will create an odoo user:

# useradd -m -g sudo -s /bin/bash odoo  # Create an 'Odoo' user with sudo powers
# passwd odoo  # Ask and set a password for the new user

You can change odoo to whatever username you want. The -m option has its home directory created. The -g sudo adds it to the sudoers list, so it can run commands as root, and the -s /bin/bash sets the default shell to bash, which is nicer to use than the default sh.

Now we can log in as the new user and set up Odoo.

Installing Odoo from source

Ready-to-install Odoo packages can be found at nightly.odoo.com, available as Windows (.exe), Debian (.deb), CentOS (.rpm), and source code tarballs (.tar.gz).

As developers, we will prefer installing directly from the GitHub repository. This will end up giving us more control over versions and updates.

To keep things tidy, let's work in an /odoo-dev directory inside your home directory. Throughout the book, we will assume this is where your Odoo server is installed.

First, make sure you are logged in as the user created above, or during the installation process, and not as root. Assuming your user is odoo, you can confirm this with the following command:

$ whoami
odoo
$ echo $HOME
/home/odoo

Now we can use this script. It shows us how to install Odoo from source in a Debian system:

$ sudo apt-get update && sudo apt-get upgrade  # Install system updates
$ sudo apt-get install git  # Install Git
$ mkdir ~/odoo-dev  # Create a directory to work in
$ cd ~/odoo-dev  # Go into our work directory
$ git clone https://github.com/odoo/odoo.git -b 8.0  # Get Odoo source code
$ ./odoo/odoo.py setup_deps  # Installs Odoo system dependencies
$ ./odoo/odoo.py setup_pg  # Installs PostgreSQL & db superuser for unix user

At the end, Odoo should be ready to be used. The ~ symbol is a shortcut for your home directory (for example, /home/odoo). The git -b 8.0 option asks to explicitly download the 8.0 branch of Odoo. At the time of writing this book, this is redundant, since 8.0 is the default branch, but this may change, so it will make the script time resilient.

To start an Odoo server instance, just run odoo.py:

$ ~/odoo-dev/odoo/odoo.py

By default, Odoo instances listen from port 8069, so if we point a browser to http://<server-address>:8069 we will reach that instance. When we are accessing it for the first time, it will show us an assistant to create a new database, as shown in the following screenshot:

Installing Odoo from source

But we will learn how to initialize new databases from the command line, now so press Ctrl + C to stop the server and get back to the command prompt.

Initializing a new Odoo database

To be able to create a new database, your user must be a PostgreSQL superuser. The ./odoo.py setup_pg does that for you; otherwise use the following command to create a PostgreSQL superuser for the current Unix user with:

$ sudo createuser --superuser $(whoami)

To create a new database we use the command createdb. Let's create a v8dev database:

$ createdb v8dev

To initialize this database with the Odoo data schema we should run Odoo on the empty database by using the -d option:

$ ~/odoo-dev/odoo/odoo.py -d v8dev

This will take a couple of minutes to initialize a v8dev database, and will end with an INFO log message Modules loaded. Then the server will be ready to listen to client requests.

By default, this method will initialize the database with demonstration data, which often is useful on development databases. To initialize a database without demonstration data, add to the command the option: --without-demo-data=all.

Open http://<server-name>:8069 in your browser to be presented with the login screen. If you don't know your server name, type the hostname command at the terminal to find it, or the ifconfig command to find the IP address.

If you are hosting Odoo in a virtual machine you might need to do some network configuration to be able to use it as a server. The simplest solution is to change the VM network type from NAT to Bridged. With this, instead of sharing the host IP address, the guest VM will have its own IP address. It's also possible to use NAT, but that requires you to configure port forwarding, so your system knows that some ports, such as 8069, should be handled by the VM. In case you're having trouble, hopefully these details can help you find help in the documentation for your chosen virtualization software.

The default administrator account is admin with password admin. Upon login you are presented with the Settings menu, displaying the installed modules. Remove the Installed filter and you will be able to see and install any of the official modules.

Whenever you want to stop the Odoo server instance and return to the command line, press Ctrl + C. At the bash prompt, pressing the Up arrow key will bring you the previous shell command, so it's a quick way to start Odoo again with the same options. You will see the Ctrl + C followed by Up arrow and Enter is a frequently used combination to restart the Odoo server during development.

Managing your databases

We've seen how to create and initialize new Odoo databases from the command line. There are more commands worth knowing for managing databases.

You already know how to use the createdb command to create empty databases, but it can also create a new database by copying an existing one, by using a --template option.

Make sure your Odoo instance is stopped and you have no other connection open on the v8dev database created above, and run:

$ createdb --template=v8dev v8test

In fact, every time we create a database, a template is used. If none is specified, a predefined one called template1 is used.

To list the existing databases in your system use the PostgreSQL utility psql utility with the -l option:

$ psql -l

Running it we should see listed the two databases we created so far: v8dev and v8test. The list will also display the encoding used in each database. The default is UTF8, which is the encoding needed for Odoo databases.

To remove a database you no longer need (or want to recreate), use the dropdb command:

$ dropdb v8test

Now you know the basics to work with several databases. To learn more on PostgresSQL, the official documentation can be found at http://www.postgresql.org/docs/

Note

WARNING: The drop database will irrevocably destroy your data. Be careful when using it and always keep backups of your important databases before using it.

A word about Odoo product versions

At the date of writing, Odoo's latest stable is version 8, marked on GitHub as branch 8.0. This is the version we will work with throughout the book.

It's important to note that Odoo databases are incompatible between Odoo major versions. This means that if you run Odoo 8 server against an Odoo/OpenERP 7 database, it won't work. Non-trivial migration work is needed before a database can be used with a later version of the product.

The same is true for modules: as a general rule a module developed for an Odoo major version will not work with other versions. When downloading a community module from the Web, make sure it targets the Odoo version you are using.

On the other hand, major releases (7.0, 8.0) are expected to receive frequent updates, but these should be mostly fixes. They are assured to be "API stable", meaning that model data structures and view element identifiers will remain stable. This is important because it means there will be no risk of custom modules breaking due to incompatible changes on the upstream core modules.

And be warned that the version in the master branch will result in the next major stable version, but until then it's not "API stable" and you should not use it to build custom modules. Doing so is like moving on quicksand: you can't be sure when some changes will be introduced that will make you custom module break.

More server configuration options

The Odoo server supports quite a few other options. We can check all available options with the --help option:

$ ./odoo.py --help

It's worth while to have an overview on the most important ones.

Odoo server configuration files

Most of the options can be saved in a configuration file. By default, Odoo will use the .openerp-serverrc file in your home directory. Conveniently, there is also the --save option to store the current instance configuration into that file:

$ ~/odoo-dev/odoo/odoo.py --save --stop-after-init  # save configuration to file

Here we also used the --stop-after-init option, to have the server stop after it finishes its actions. This option is often used when running tests or asking to run a module upgrade to check if it installs correctly.

Now we can inspect what was saved in this default configuration file:

$ more ~/.openerp_serverrc  # show the configuration file

This will show all configuration options available with the default values for them. Editing them will be effective the next time you start an Odoo instance. Type q to quit and go back to the prompt.

We can also choose to use a specific configuration file, using the --conf=<filepath> option. Configuration files don't need to have all those the options you've just seen. Only the ones that actually change a default value need to be there.

Changing the listening port

The --xmlrpc-server=<port> command allows us to change the default 8069 port where the server instance listens. This can be used to run more than one instances at the same time, on the same server.

Let's try that. Open two terminal windows. On the first one run:

$ ~/odoo-dev/odoo.py --xmlrpc-port=8070

and on the other run:

$ ~/odoo-dev/odoo.py --xmlrpc-port=8071

And there you go: two Odoo instances on the same server listening on different ports. The two instances can use the same or different databases. And the two could be running the same or different versions of Odoo.

Logging

The --log-level option allows us to set the log verbosity. This can be very useful to understand what is going on in the server. For example, to enable the debug log level use: --log-level=debug

The following log levels can be particularly interesting:

  • debug_sql to inspect SQL generated by the server
  • debug_rpc to detail the requests received by the server
  • debug_rpc_answer to detail the responses sent by the server

By default the log output is directed to standard output (your console screen), but it can be directed to a log file with the option --logfile=<filepath>.

Finally, the --debug option will bring up the Python debugger (pdb) when an exception is raised. It's useful to do a post-mortem analysis of a server error. Note that it doesn't have any effect on the logger verbosity. More details on the Python debugger commands can be found here: https://docs.python.org/2/library/pdb.html#debugger-commands.

Developing from your workstation

You may be running Odoo with a Debian/Ubuntu system, either in a local virtual machine or in a server over the network. But you may prefer to do the development work in your personal workstation, using your favorite text editor or IDE.

This may frequently be the case for developers working from Windows workstations. But it also may be the case for Linux users that need to work on an Odoo server over the local network.

A solution for this is to enable file sharing in the Odoo host, so that files are easy to edit from our workstation. For Odoo server operations, such as a server restart, we can use an SSH shell (such as PuTTY on Windows) alongside our favorite editor.

Using a Linux text editor

Sooner or later, we will need to edit files from the shell command line. In many Debian systems the default text editor is vi. If you're not comfortable with it, then you probably could use a friendlier alternative. In Ubuntu systems the default text editor is nano. You might prefer it since it's easier to use. In case it's not available in your server, it can be installed with:

$ sudo apt-get install nano

In the following sections we will assume nano as the preferred editor. If you prefer any other editor, feel free to adapt the commands accordingly.

Installing and configuring Samba

The Samba project provides Linux file sharing services compatible with Microsoft Windows systems. We can install it on our Debian/Ubuntu server with:

$ sudo apt-get install samba samba-common-bin

The samba package installs the file sharing services and the samba-common-bin package is needed for the smbpasswd tool. By default users allowed to access shared files need to be registered with it. We need to register our user odoo and set a password for its file share access:

$ sudo smbpasswd -a odoo

After this the odoo user will be able to access a fileshare for its home directory, but it will be read only. We want to have write access, so we need to edit Sambas, configuration file to change that:

$ sudo nano /etc/samba/smb.conf

In the configuration file, look for the [homes] section. Edit its configuration lines so that they match the settings below:

[homes]
   comment = Home Directories
   browseable = yes
   read only = no
   create mask = 0640
   directory mask = 0750

For the configuration changes to take effect, restart the service:

$ sudo /etc/init.d/smbd restart

Tip

Downloading the example code

You can download the example code files for all Packt books you have purchased from your account at http://www.packtpub.com. If you purchased this book elsewhere, you can visit http://www.packtpub.com/support and register to have the files e-mailed directly to you.

To access the files from Windows, we can map a network drive for the path \\<my-server-name>\odoo using the specific user and password defined with smbpasswd. When trying to log in with the odoo user, you might find trouble with Windows adding the computer's domain to the user name (for example MYPC\odoo). To avoid this, use an empty domain by prepending a \ to the login (for example \odoo).

Installing and configuring Samba

If we now open the mapped drive with Windows Explorer, we will be able to access and edit the contents of the odoo user home directory.

Installing and configuring Samba

Enabling the on-board technical tools

Odoo includes some tools that are very helpful for developers, and we will make use of them throughout the book. They are the Technical Features and the Developer Mode.

These are disabled by default, so this is a good moment to learn how to enable them.

Activating the Technical Features

Technical Features provide advanced server configuration tools.

They are disabled by default, and to enable them, we need to log in as admin. In the Settings menu, select Users and edit the Administrator user. In the Access Rights tab, you will find a Technical Features checkbox. Let's check it and save.

Now we need to reload the page in our web browser. Then we should see in the Settings menu a new Technical menu section giving access to many Odoo server internals.

Activating the Technical Features

The Technical menu option allows us to inspect and edit all Odoo configurations stored in the database, from user interface to security and other system parameters. You will be learning more about many of these throughout the book.

Activating the Developer mode

The Developer mode enables a combobox near the top of Odoo windows, making a few advanced configuration options available throughout the application. It also disables the minification of JavaScript and CSS used by the web client, making it easier to debug client-side behavior.

To enable it, open the drop-down menu from the top-right corner of the browser window, next to the username, and select the About Odoo option. In the About dialog, click on the Activate the developer mode button at the top-right corner.

Activating the Developer mode

After this, we will see a Debug View combo box at the top left of the current form area.

Installing third-party modules

Making new modules available in an Odoo instance so they can be installed is something that newcomers to Odoo frequently find confusing. But it doesn't have to be so, so let's demystify it.

Finding community modules

There are many Odoo modules available from the Internet. The apps.odoo.com website is a catalogue of modules that can be downloaded and installed in your system. The Odoo Community Association (OCA) coordinates community contributions and maintains quite a few module repositories on GitHub, at https://github.com/OCA/

To add a module to an Odoo installation we could just copy it into the addons directory, alongside the official modules. In our case, the addons directory is at ~/odoo-dev/odoo/addons/. This might not be the best option for us, since our Odoo installation is based on a version controlled code repository, and we will want to keep it synchronized with the GitHub repository.

Fortunately, we can use additional locations for modules, so we can keep our custom modules in a different directory, without having them mixed with the official addons.

As an example, we will download the OCA project department and make its modules available in our Odoo installation. This project is a set of very simple modules adding a Department field on several forms, such as Projects or CRM Opportunities.

To get the source code from GitHub:

$ cd ~/odoo-dev
$ git clone https://github.com/OCA/department.git -b 8.0

We used the optional -b option to make sure we are downloading the modules for the 8.0 version. Since at the moment of writing 8.0 is the projects default branch we could have omitted it.

After this, we will have a new /department directory alongside the /odoo directory, containing the modules. Now we need to let Odoo know about this new module directory.

Configuring the addons path

The Odoo server has a configuration option called addons-path setting where to look for modules. By default this points at the /addons directory where the Odoo server is running.

Fortunately, we can provide Odoo not only one, but a list of directories where modules can be found. This allows us to keep our custom modules in a different directory, without having them mixed with the official addons.

Let's start the server with an addons path including our new module directory:

$ cd ~/odoo-dev/odoo
$ ./odoo.py -d v8dev --addons-path="../department,./addons"

If you look closer at the server log you will notice a line reporting the addons path in use: INFO ? openerp: addons paths: (...). Confirm that it contains our department directory.

Updating the module list

We still need to ask Odoo to update its module list before these new modules are available to install.

For this we need the Technical menu enabled, since the Update Modules List menu option is provided by it. It can be found in the Modules section of the Settings menu.

After running the modules list update we can confirm the new modules are available to install. In the Local Modules list, remove the Apps filter and search for department. You should see the new modules available.

Updating the module list

Summary

In this chapter, you learned how to set up a Debian system to host Odoo and to install it from GitHub sources. We also learned how to create Odoo databases and run Odoo instances. To allow developers to use their favorite tools in their personal workstation, we also explained how to configure file sharing in the Odoo host.

We should now have a functioning Odoo environment to work with and be comfortable managing databases and instances.

With this in place, we're ready to go straight into the action. In the next chapter we will create from scratch our first Odoo module and understand the main elements it involves.

So let's get started!

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Description

This book is intended for developers who need to quickly become productive with Odoo. You are expected to have experience developing business applications, as well as an understanding of MVC application design and knowledge of the Python programming language.

Who is this book for?

This book is intended for developers who need to quickly become productive with Odoo. You are expected to have experience developing business applications, as well as an understanding of MVC application design and knowledge of the Python programming language.
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Table of Contents

11 Chapters
1. Getting Started with Odoo Development Chevron down icon Chevron up icon
2. Building Your First Odoo Application Chevron down icon Chevron up icon
3. Inheritance – Extending Existing Applications Chevron down icon Chevron up icon
4. Data Serialization and Module Data Chevron down icon Chevron up icon
5. Models – Structuring the Application Data Chevron down icon Chevron up icon
6. Views – Designing the User Interface Chevron down icon Chevron up icon
7. ORM Application Logic – Supporting Business Processes Chevron down icon Chevron up icon
8. QWeb – Creating Kanban Views and Reports Chevron down icon Chevron up icon
9. External API – Integration with Other Systems Chevron down icon Chevron up icon
10. Deployment Checklist – Going Live Chevron down icon Chevron up icon
Index Chevron down icon Chevron up icon

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Javier Chacon May 19, 2015
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Daniel Reis really wrote a terrific book. This is one of the best books I've ever read about an application development environment completely new for me (as Odoo was some days ago). This book represented the guide I was looking for to learn about application development with Odoo.- The book conveys new key concepts in clear and direct way to be easily and quickly catched and applied even for completely new Odoo developers.- I was more than glad when realized that the book does not stop at just an introductory level of development in Odoo environment, but that it takes the reader to a higher level, boarding themes like for example application extension by using concepts like inheritance and other more elaborated topics, exposing them in very clear way too.This book follows Packt books great tradition of teaching by reading-doing-explaining-"and seing inmediate results" as part of the reader’s learning process.I got the book after its launching and I assure that the book’s worth its price.Thanks to Daniel Reis for such a great job!!!
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Marek Ilnicki Jun 13, 2015
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Very useful book.
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Axon ehf. Jul 09, 2015
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Explains well how to develop for Odoo. Recommended.
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Narayana Moturi Apr 19, 2015
Full star icon Full star icon Full star icon Full star icon Full star icon 5
'Practical' and 'Professional' to describe this book. After buying every online course available on Odoo technical , I could confidently say this is the ONLY best book ( Odoo technical resource) I found so far written professionally, having excellent command on software architecture in general the author has made the reader to start with basics and transfer into more in-depth technical details. It is indeed an "Essential" book to have for every Odoo developer.
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Cliente Amazon Nov 13, 2015
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Ottimo libro per chi è alle prime armi su odoo, utile per iniziare a sviluppare i propri moduli.Inutile se avete intenzione di capire come configurare una piattaforma odoo compelta.
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FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela