You're reading from Microsoft Dynamics 365 AI for Business Insights Transform your business processes with the practical implementation of Dynamics 365 AI modules

Product type Paperback

Published in Mar 2024

Publisher Packt

ISBN-13 9781801810944

Length 178 pages

Edition 1st Edition

Tools

Dynamics 365

Concepts

Enterprise Resource Planning

Author (1):

Dmitry Shargorodsky

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Table of Contents (18) Chapters

Preface

1. Part 1: Foundations of Dynamics 365 AI

2. Chapter 1: Introduction and Architectural Overview of Dynamics 365 AI FREE CHAPTER

3. Chapter 2: Microsoft Dynamics 365 AI Architecture and Foundations

4. Part 2: Implementing Dynamics 365 AI Across Business Functions

5. Chapter 3: Implementing Dynamics 365 AI for Sales Insights

6. Chapter 4: Driving Customer Service Excellence with Dynamics 365 AI

7. Chapter 5: Marketing Optimization with Dynamics 365 AI

8. Chapter 6: Financial Analytics with Dynamics 365 AI

9. Part 3: Advanced Applications and Future Directions

10. Chapter 7: Leveraging Generative AI in Dynamics 365

11. Chapter 8: Harnessing MS Copilot for Enhanced Business Insights

12. Chapter 9: “Virtual Agent for Customer Service” in the Context of MS Copilot and Microsoft Dynamics

13. Chapter 10: Fraud Protection with Dynamics 365 AI

14. Part 4: Looking Ahead

15. Chapter 11: Future Trends and Developments in Dynamics 365 AI

16. Index

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To get the most out of this book

Readers looking to fully benefit from this guide should have a basic acquaintance with Microsoft Dynamics 365 and its application in business operations. While specific technical expertise in AI programming or data science is not necessary, a curiosity about artificial intelligence and its potential to solve complex business issues will serve to enhance the reader’s engagement with the material. An openness to absorbing technical content is encouraged, as it will aid in fully understanding the implementation strategies discussed.

By focusing on actionable insights and offering clear guidance, this book aims to enable readers to effectively employ Dynamics 365 AI within their organizations. The ultimate objective is to foster operational efficiency, drive innovation, and secure a strategic advantage by leveraging the power of AI.