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Microsoft Dynamics 365 AI for Business Insights

You're reading from   Microsoft Dynamics 365 AI for Business Insights Transform your business processes with the practical implementation of Dynamics 365 AI modules

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Product type Paperback
Published in Mar 2024
Publisher Packt
ISBN-13 9781801810944
Length 178 pages
Edition 1st Edition
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Author (1):
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Dmitry Shargorodsky Dmitry Shargorodsky
Author Profile Icon Dmitry Shargorodsky
Dmitry Shargorodsky
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Toc

Table of Contents (18) Chapters Close

Preface 1. Part 1: Foundations of Dynamics 365 AI
2. Chapter 1: Introduction and Architectural Overview of Dynamics 365 AI FREE CHAPTER 3. Chapter 2: Microsoft Dynamics 365 AI Architecture and Foundations 4. Part 2: Implementing Dynamics 365 AI Across Business Functions
5. Chapter 3: Implementing Dynamics 365 AI for Sales Insights 6. Chapter 4: Driving Customer Service Excellence with Dynamics 365 AI 7. Chapter 5: Marketing Optimization with Dynamics 365 AI 8. Chapter 6: Financial Analytics with Dynamics 365 AI 9. Part 3: Advanced Applications and Future Directions
10. Chapter 7: Leveraging Generative AI in Dynamics 365 11. Chapter 8: Harnessing MS Copilot for Enhanced Business Insights 12. Chapter 9: “Virtual Agent for Customer Service” in the Context of MS Copilot and Microsoft Dynamics 13. Chapter 10: Fraud Protection with Dynamics 365 AI 14. Part 4: Looking Ahead
15. Chapter 11: Future Trends and Developments in Dynamics 365 AI 16. Index 17. Other Books You May Enjoy

Part 2: Implementing Dynamics 365 AI Across Business Functions

In this essential part of our book, we focus on how Dynamics 365 AI can be practically applied to improve major areas of business like sales, customer service, marketing, and finance. We aim to demonstrate how strategic utilization of technology can revolutionize and improve the operational efficiency of companies. This part is all about exploring the ways Dynamics 365 AI can make current processes better and open up new possibilities for businesses to innovate and connect with their customers and markets.

This part has the following chapters:

  • Chapter 3, Implementing Dynamics 365 AI for Sales Insights
  • Chapter 4, Driving Customer Service Excellence with Dynamics 365 AI
  • Chapter 5, Marketing Optimization with Dynamics 365 AI
  • Chapter 6, Financial Analytics with Dynamics 365 AI
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