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Mastering ServiceNow

You're reading from   Mastering ServiceNow Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version

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Product type Paperback
Published in Oct 2016
Publisher Packt
ISBN-13 9781786465955
Length 656 pages
Edition 2nd Edition
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Author (1):
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Martin Wood Martin Wood
Author Profile Icon Martin Wood
Martin Wood
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Toc

Table of Contents (12) Chapters Close

Preface 1. ServiceNow Foundations 2. Developing Custom Applications FREE CHAPTER 3. Server-Side Control 4. Client-Side Interaction 5. Getting Things Done with Tasks 6. Events, Notifications, and Reporting 7. Exchanging Data – Import Sets, Web Services, and other Integrations 8. Securing Applications and Data 9. Diagnosing ServiceNow – Knowing What Is Going On 10. Packaging with Applications, Update Sets, and Upgrades 11. Making ServiceNow Beautiful with Service Portal and Custom Interfaces

Packaging with applications


Studio provides a faster, simpler way to build applications quickly, easily, and with useful defaults. But it also provides a mechanism to package up your work, send it to another instance, and export it in an Update Set or in a Git repository.

Tip

When an application is created, a new entry is made in the Application Picker in the System menu. This mechanism of selecting the app you are currently working on is similar to an Update Set; when you perform a configuration, it gets recorded against that application.

Application use cases

We first started seeing the benefits of applications in Chapter 2, Developing Custom Applications . The ability of scope to control how users and other applications interact protect the instance's ability to secure data and get stuff down. Additionally, as we'll see in the next few sections, scoped applications provide a great way to package configuration work together in a controlled fashion-and then share it between instances.

Applications...

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