The people at Tarence Limited
The board of management at Tarence Limited has decided to use Appian for all future process automation projects. This is a strategic decision.
However, the people are what powers a company. For a successful Appian project, we need to understand their needs and motivations. Let us now describe the key stakeholders in our project. With this at hand, we can later design the application to perfectly fit their real needs.
Christine – Business Owner
Figure 5.1 – Business owner Christine
The company has grown like crazy in the recent years. However, some processes, conducted by an ever-increasing workforce of clerks, have shown increasing signs of bad efficiency and a lack of transparency. The board of management commissioned Christine, the COO of Tarence Limited, to start a business process automation initiative. As a dedicated supporter of processes and KPI-based management, she decided to go with Appian.
