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Learning ServiceNow

You're reading from Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

Product type Paperback

Published in Mar 2017

Publisher Packt

ISBN-13 9781785883323

Length 358 pages

Edition 1st Edition

Languages

JavaScript

Tools

ServiceNow

Concepts

IT Service Management

Authors (2):

Sylvain Hauser

Tim Woodruff

View More author details

Table of Contents (14) Chapters

1. The Interface FREE CHAPTER

2. Lists and Forms

3. UI Customization

4. Understanding Data and Relationships

5. Tasks and Workflows

6. UI and Data Policies

7. User Administration and Security

8. Introduction to Scripting

9. The Server-side Glide API

10. The Client-side Glide API

11. Server-side Scripting

12. Client-side Scripting

13. Debugging

14. Pro Tips

Summary

In this chapter, we learned about the back-end of ServiceNow. We learned about Mozilla Rhino, and the Java underbelly of ServiceNow, as well as how to interact with it via JavaScript. We also learned about Script Includes and Business Rules in ServiceNow; the two chief examples of server-side script records.

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Authors (1)

Hauser

Hauser

Contacted on 18-11-2015

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