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Learning Salesforce Einstein

You're reading from   Learning Salesforce Einstein Add artificial intelligence capabilities to your business solutions with Heroku, PredictiveIO, and Force

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Product type Paperback
Published in Jun 2017
Publisher Packt
ISBN-13 9781787126893
Length 334 pages
Edition 1st Edition
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Author (1):
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Mohit Shrivatsava Mohit Shrivatsava
Author Profile Icon Mohit Shrivatsava
Mohit Shrivatsava
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Table of Contents (10) Chapters Close

Preface 1. Introduction to AI FREE CHAPTER 2. Role of AI in CRM and Cloud Applications 3. Building Smarter Apps Using PredictionIO and Heroku 4. Product Recommendation Application using PredicitionIO and Salesforce App Cloud 5. Salesforce Einstein Vision 6. Building Applications Using Einstein Vision and Salesforce Force.com Platform 7. Einstein for Analytics Cloud 8. Einstein and Salesforce IoT Cloud Platform 9. Measuring and Testing the Accuracy of Einstein

Community Cloud Einstein features

Setting up a customer or partner community for your organization opens a whole new world of collaboration, connecting partners, and customers with your employees. Collaboration can accelerate sales and enable you to provide stellar service to your customers.

Community Cloud provides a drag and drop builder known as Community Builder to build pages and host a portal to allow partners, employees, and customers to collaborate. If you are not familiar with communities, you can imagine them as a social collaboration platform for enterprise, where your customers can monitor cases, find FAQ answers for self-troubleshooting issues, contact support, live chat with the support representative, and so on.

Einstein on Community Cloud adds the power of AI to bring up personalized feeds on Chatter, show unanswered questions, and recommend articles, experts,...

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