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CompTIA A+ Practice Tests Core 1 (220-1101) and Core 2 (220-1102)

You're reading from   CompTIA A+ Practice Tests Core 1 (220-1101) and Core 2 (220-1102) Pass the CompTIA A+ exams on your first attempt with rigorous practice questions

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Product type Paperback
Published in Nov 2023
Publisher Packt
ISBN-13 9781837633180
Length 446 pages
Edition 1st Edition
Tools
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Authors (2):
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Mark Birch Mark Birch
Author Profile Icon Mark Birch
Mark Birch
Ian Neil Ian Neil
Author Profile Icon Ian Neil
Ian Neil
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Practice Exam Questions

10.1 Given a scenario, implement best practices associated with documentation and support systems information management

  1. A company is implementing regulatory compliance requirements for its documentation and support systems. It wants to ensure that users are informed about the organization’s policies and procedures before accessing the system. Which of the following best practices should it implement?
    1. Password complexity rules
    2. Network segmentation
    3. Splash screens
    4. Incident reports
  2. A helpdesk team is responsible for documenting and reporting any incidents that occur during their support activities. Which of the following documents should they use to record detailed information about each incident?
    1. Knowledge base articles
    2. Splash screens
    3. Incident reports
    4. Service-level agreements
  3. Which of the following is an example of a best practice for complying with regulatory requirements related to incident reporting?
    1. Implementing splash screens on all company...
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