Part 3: Care and Feeding

In the last phase of your journey, we’ll explore the tools and resources needed to understand how the LLM is performing and what to look for to fix it if it isn’t up to expectations. You’ll first learn how to apply existing guidelines and heuristics that can be used in ways you didn’t expect to craft LLM solutions. We’ll even give you the skills to adapt web and traditional design thinking to conversational AI. Then, you’ll dive into understanding how to monitor and evaluate solutions based on industry AI and user experience metrics, covering objective and subjective performance measures in the care and feeding process. The lifecycle of an LLM solution demands good business processes to be successful. Best practices that can work at the most prominent enterprises are shared to help create effective methods for creating world-class LLM solutions.

This part includes the following chapters:

• Chapter 9,...