Adopting a change management framework
Organizational change can be disorienting and cause negative disruption if not properly managed. Instead of using an unproven or ad-hoc process, leaders can turn to established change management frameworks to guide their organizations through the turbulence of change. Kotter’s 8-step process for leading change and the ADKAR change model are two of the most prominent and proven frameworks. They support planning, implementing, and sustaining change and are briefly discussed in the following subsections.
Kotter’s 8-step process for leading change
John Kotter, professor emeritus at the Harvard Business School and the founder of Kotter International, a management consulting company, has authored numerous books and articles on leadership and change, including the highly influential book, Leading Change. His seminal works presented the 8-step process for leading change, designed to help organizations overcome the resistance often...