Creating new reports
By default, Service-Now provides the View/Run module to view the existing report or create new report. In this recipe, you will learn how to create new reports within the Service-Now environment.
Getting ready
For this recipe, all you need is an active Service-Now instance, valid credentials and a role (admin, report admin, or report Group).
How to do it...
Open a web browser (Google Chrome, Firefox, Safari, or Internet Explorer).
Type the instance web address in the address bar.
Log in to the Service-Now instance using the credentials.
Type
Reportin the search bars (left-hand side).Now, Click on Create View/Run module under report application.
Now configure the report as follows.
After click, you will able be able to view selected columns in section 3 as shown in following screenshot:
Service-Now Create New Report
If you click on the section 1 drop-down menu, you will able to view all the tables (system/custom) from which you can generate the desired report in either the list...
