Puppet Enterprise-related projects and tooling

Puppet Enterprise has several modules and tools developed by Puppet to ease the management and support of Puppet infrastructure. The most direct is the built-in support script; this command gathers logs and system information and compresses it allowing users to send detailed status information to cases with Puppet’s support teams. The simple version of the command is shown here: /opt/puppetlabs/bin/puppet enterprise support.

Various options can be found in the documentation at https://puppet.com/docs/pe/2021.7/getting_support_for_pe.html#pe_support_script that allow for selecting services to be collected, to directly Secure File Transfer Protocol (SFTP) upload the archive as part of the command, and to encrypt the archive, assuming GNU Privacy Guard (GPG) keys are available.

Note

It is possible to use SOScleaner to remove hostnames and IP addresses from the support script contents. Visit https://support.puppet.com/hc/en...