Time for action – creating departments to contact
We are going to divide your shop into departments to give it a more professional feel and to create confidence in the customers that send you messages. Remember that when we create these contacts and assign e-mail addresses, you will need to have previously created them through your hosting account.
Hover over the Preferences tab and then click on Store Contacts.
Click on Add new and enter the details of the new department/contact. Make sure you enter something informative in the Note box, because this is displayed to the customer. Then save the information.
Repeat the preceding steps for each department/e-mail address combination you require.
Visit your contact page and send test messages to each department to make sure everything is working as expected.
What just happened?
You just made your shop seem much more professional.
