Streamlining the Quality Control Process with Custom Vision

A seafood company’s reputation can rely heavily on many factors, and Ocean Smart built a reputation for quality by holding higher standards for its products. Customer service, perceived value, quality, and freshness of the product can all be differentiators in a heavily competitive segment of the food industry. The market in the restaurant, food distribution, and retail sectors for frozen lobster tails is quite lucrative. The quality of the products produced is determined by several factors, and when evaluating where AI could be used to help with improving this process, we determined a visual inspection of the product could be assisted by the Custom Vision API. Because the quality control process is so critical, a significant amount of inspection must take place to ensure a quality product is packaged and sent to customers. This inspection is visual – looking at lobster tails moving down the production lines...