Chapter 4: Documenting the Organization's Requirements

Understanding requirements is a critical first step toward completing any software product's implementation. For a NetSuite implementation, we need to understand the organization's business and people, as well as their business processes – how they're similar to others in the same industry, and how they might differ from the leading practices.

We'll cover the following topics in detail in this chapter:

• Understanding the organization's industry
• Understanding the organization's business and people
• Use case – differences between a wholesale distributor versus software companies
• Gathering requirements and interviews
• Documenting requirements

Now that you have a good idea of what a NetSuite implementation project should consist of, and you've decided on what the project's main goals are, it's time to dig further into the concept of requirements...