This section outlines the new web API introduced in Microsoft Dynamics 365. Prior to Microsoft Dynamics 365, the following were the different services provided by Dynamics CRM for executing different operations:
- Organization service: This service has been available since Microsoft Dynamics CRM 2011 and is mainly used for server-side operations. Due to this, the service is tightly coupled with the tools and assemblies provided in the .NET framework. It uses WCF to SOAP endpoints. The request and response have a SOAP format and can return a maximum of 5,000 records in one request.
- Organization data service: This service has been available since Microsoft Dynamics CRM 2011 and is mainly used for client-side operations. It supports the JSON format for requests and responses and, thus, can easily be handled in client-side scripting. It uses REST endpoints...