Lessons learned
The lessons-learned discussion is a crucial component of the IR process, allowing an organization to evolve its security posture and response capabilities based on what occurred during the incident. This process involves several critical steps, each designed to extract valuable insights and actionable improvements. The most critical steps of a lessons-learned discussion are as follows:
- Preparation: Gather all relevant data about the incident, including timelines, actions taken, logs, and reports. This step ensures that the discussion is informed and focused on facts rather than assumptions.
- Participant inclusion: Ensure that all key stakeholders and personnel involved in the IR are included in the discussion. This may include members from IT, security, legal, human resources, and management teams. A diverse group of participants can provide a comprehensive view of the incident from multiple perspectives.
- Chronological review of the incident: Conduct...
