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Implementing Order to Cash Process in SAP
Implementing Order to Cash Process in SAP

Implementing Order to Cash Process in SAP: An end-to-end guide to understanding the OTC process and its integration with SAP CRM, SAP APO, SAP TMS, and SAP LES

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Implementing Order to Cash Process in SAP

Chapter 2: Master Data in SAP CRM

Master data forms the basis of all order to cash transactions; it drives the business functionality. Accurate master data drives the success of any project implementation. Having incorrect master data set up leads to project delays and inaccuracy in the implementation of business requirements. Therefore, it is very important to understand the data aspect and the settings required in SAP systems to run the order to cash cycle successfully. So, you should have a good understanding of these data elements, including how they work and how they impact downstream processes. In this chapter, we will focus on the master data setup and configuration in SAP CRM.

SAP ECC is the originating system for most master data that then replicates to the CRM, APO, and TM systems. We will cover data relevant to sales transaction order fulfillment in this chapter.

Here is a list of the topics to be covered in this chapter:

  • ECC master data – client of record
  • CRM master data elements and their concepts
  • Business partner master data
  • Product master data
  • Pricing overview
  • Vendors
  • Plant settings

By the end of this chapter, you will be well versed in the master data setup required in SAP CRM to process sales transactions successfully.

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Key benefits

  • Learn master data concepts and UI technologies in SAP systems
  • Explore key functions of different sales processes, order fulfillment options, transportation planning, logistics execution processes, and customer invoicing
  • Configure the Order to Cash process in SAP systems and apply it to your business needs

Description

Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC). You’ll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC. By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process.

Who is this book for?

This book is for SAP consultants, SME managers, solution architects, and key users of SAP with knowledge of end-to-end business processes. Customers operating SAP CRM, SAP TMS, and SAP APO as part of daily operations will also benefit from this book by understanding the key capabilities and integration touchpoints. Working knowledge of SAP ECC, SAP CRM, SAP APO, SAP TMS, and SAP LES is necessary to get started with this book.

What you will learn

  • Discover master data in different SAP environments
  • Find out how different sales processes, such as quotations, contracts, and order management, work in SAP CRM
  • Become well-versed with the steps involved in order fulfillment, such as basic and advanced ATP checks in SAP APO
  • Get up and running with transportation requirement and planning and freight settlement with SAP TMS
  • Explore warehouse management with SAP LES to ensure high transparency and predictability of processes
  • Understand how to process customer invoicing with SAP ECC
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Publication date, Length, Edition, Language, ISBN-13
Publication date : May 14, 2021
Length: 452 pages
Edition : 1st
Language : English
ISBN-13 : 9781801076104
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SAP
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Publication date : May 14, 2021
Length: 452 pages
Edition : 1st
Language : English
ISBN-13 : 9781801076104
Vendor :
SAP
Concepts :

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Table of Contents

14 Chapters
Chapter 1: Introduction to the Order to Cash Cycle Chevron down icon Chevron up icon
Chapter 2: Master Data in SAP CRM Chevron down icon Chevron up icon
Chapter 3: Master Data in SAP APO Chevron down icon Chevron up icon
Chapter 4: Master Data in SAP TMS Chevron down icon Chevron up icon
Chapter 5: Master Data in SAP LES Chevron down icon Chevron up icon
Chapter 6: Basic Functions in Sales Document Chevron down icon Chevron up icon
Chapter 7: Sales Document Processing in SAP CRM Chevron down icon Chevron up icon
Chapter 8: Order Fulfillment with SAP APO Chevron down icon Chevron up icon
Chapter 9: Transportation Requirements in SAP TMS Chevron down icon Chevron up icon
Chapter 10: Transportation Planning and Freight Order Management in SAP TMS Chevron down icon Chevron up icon
Chapter 11: Logistics Execution in SAP LES Chevron down icon Chevron up icon
Chapter 12: Customer Billing Chevron down icon Chevron up icon
Chapter 13: Analytics Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

Customer reviews

Top Reviews
Rating distribution
Full star icon Full star icon Full star icon Full star icon Half star icon 4.9
(10 Ratings)
5 star 90%
4 star 10%
3 star 0%
2 star 0%
1 star 0%
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Raj S Jun 10, 2021
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Its a great book on Order-to-Cash implementation. Simple, easy to read and understand. Author has shared his in-depth knowledge which is extremely helpful to learn and implement in actual system. Excellent step by step instructions for various transactions across the SAP landscape. It helped a lot on understanding the whole process flow related to order-to-cash and integrating with SAP as a larger system covering SAP ECC, SAP APO, SAP CRM, SAP TMS & SAP LES. I highly recommend this book to anyone who is looking for Functional or Techno-Functional knowledge in the field of OTC.
Amazon Verified review Amazon
Manoj Patil May 19, 2021
Full star icon Full star icon Full star icon Full star icon Full star icon 5
One of the best technical book I have came across. I work as SAP Supply Chain expert and was looking to read a book focused on order to cash to expand my overall ERP solution landscape.This book explains the business context, functional view and connect the technical details behind the solution, highlighting the integration touch points. The flow of book is natural and author has great understanding of cross solutions APO, CRM,TMS and LES, which is very rare to cover in such book.This has became my reference book for solution and keep on my desk to refer when needed.Thanks a lot Chandrakant for providing much needed cross functional book.
Amazon Verified review Amazon
Jinson May 20, 2021
Full star icon Full star icon Full star icon Full star icon Full star icon 5
This book is a comprehensive guide to help with understanding and configuring SAP systems for order to cash processing. It is a must read specially when SAP CRM, SAP APO and SAP TM systems are involved and gives in-depth guidance on various configuration options for setting up each of these systems. The book also provides interesting tips on topics throughout the book. I will highly recommend this book for anyone looking for understanding the data and process flow in the lifecycle of an order and how these SAP systems are integrated.
Amazon Verified review Amazon
Amazon Customer Jun 21, 2021
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Highly recommend this book to anyone interested to learn more on OTC. Chandra brings in his strong functional knowledge, years of hands to keys experience solving customer challenges in a simple way to help connect the dots. If you don’t want to reinvent the wheel and learn from what he has been through already, look no further and grab this book instead.Good luck, happy reading and happy flourishing professionally!Once again a job well done Chandrakant Agarwal!
Amazon Verified review Amazon
Purushottam Pawar Jun 01, 2021
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Optimizing Order-to-Cash cycle requires seamless integration of various SAP capabilities such as SAP ECC, SAP CRM, SAP APO, SAP TMS and SAP LES. This book will not only help you greatly understand the topics that obstructs the efforts in optimizing Order-to-Cash cycle in your existing SAP ECC environment but also provides concrete recommendations including detailed guidance on addressing vast array of integration possibilities with mySAP Business Suite to overcome the shortcomings. It is undoubtedly the best aspect about this book that it focuses on optimizing the Order-to-Cash cycle end-to-end, which is a cornerstone of your company’s value chain, rather than focusing on individual features offered by various applications within mySAP Business Suite in isolation. It connects to a broader purpose, which is optimizing the Order-to-Cash cycle, and provides you the guidance to create a positive impact. The author has done an excellent job in summing up his vast experience to produce this marvel.
Amazon Verified review Amazon
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