Case study #1

ACME is considering replacing its existing infrastructure setup with Google Workspace. With hybrid/remote work becoming prevelant, and with users accessing IT systems not just from corporate networks but also from public networks that could be vulnerable, the need to keep company data and systems secure is greater than ever. Toss in bring your own device (BYOD) policies, and the security landscape gets even more complicated.

There are several things for ACME to consider regarding digital transformation – and usually, this starts with understanding what employees do and want. This knowledge can be gained via a survey given to employees. The survey could tease out employees work preferences, the devices they intend to use, their appetite for going through systemic changes, any challenges they face with the existing system, and so on.

ACME could then map out its digital transformation strategy based on the responses of the employees. Typically, moving to a...