Summary and key takeaways

To summarize this chapter, if there were three things I would like you to take away and hopefully reapply in your business, it would be these.

Takeaway #1 – a dynamic and collaborative journey

Setting up global outsourced data operations is a dynamic journey requiring a balanced approach of strategic planning, partnership building, continuous learning, and adaptation. It’s about creating a symbiotic relationship where both parties grow and evolve together, leading to a successful and sustainable outsourcing model.

Takeaway #2 – a balanced ecosystem of outsourcing and insourcing

A delicate balancing act is required between outsourcing and insourcing. By strategically outsourcing most of our data operations and data engineering, we leveraged external expertise and innovation.

Simultaneously, we maintained in-house control over critical aspects, ensuring that our core competencies and intellectual property remained safeguarded...