The heart – Managing people and values
In the last section, we covered the more cerebral side of the AI PM role that deals with product vision, strategy, and communication. In this section, we will cover matters of the heart. The work of managing people is hard and AI PMs will have their fair share of personalities to work with. Between the stakeholders, teammates, customers, and prospects, that’s a lot of people’s hopes, dreams, wishes, and complaints to deal with. While AI PMs often don’t have any direct reports or concrete authority over others, unless they’re PM managers, directors, and so forth, they need to spread their influence to be effective at the work of product management nonetheless. The AI PM individual contributor role will need to be skilled at working with various functions like data scientists, engineers, and UX designers. Balancing their feedback and inputs into the product while making them feel safe and empowered to share their...
