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UX for Enterprise ChatGPT Solutions

You're reading from   UX for Enterprise ChatGPT Solutions A practical guide to designing enterprise-grade LLMs

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Product type Paperback
Published in Sep 2024
Publisher Packt
ISBN-13 9781835461198
Length 446 pages
Edition 1st Edition
Tools
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Author (1):
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Richard H. Miller Richard H. Miller
Author Profile Icon Richard H. Miller
Richard H. Miller
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Table of Contents (18) Chapters Close

Preface 1. Part 1:UX Foundation for Enterprise ChatGPT
2. Chapter 1: Recognizing the Power of Design in ChatGPT FREE CHAPTER 3. Chapter 2: Conducting Effective User Research 4. Chapter 3: Identifying Optimal Use Cases for ChatGPT 5. Chapter 4: Scoring Stories 6. Chapter 5: Defining the Desired Experience 7. Part 2: Designing
8. Chapter 6: Gathering Data – Content is King 9. Chapter 7: Prompt Engineering 10. Chapter 8: Fine-Tuning 11. Part 3: Care and Feeding
12. Chapter 9: Guidelines and Heuristics 13. Chapter 10: Monitoring and Evaluation 14. Chapter 11: Process 15. Chapter 12: Conclusion 16. Index 17. Other Books You May Enjoy

Summary

Learn the capabilities of the tools in your framework, or better yet, help find the right tools to move the user experience bar forward. Every tool has capabilities and limitations. For any experience, the UX implications of accessibility, trust security, language, and internationalization support are likely a given. We hope the guidance, tricks, and tips help create a Functional, Usable, Necessary, and Engaging (FUN-E) experience. Strive for all four attributes (remember it as funny).

It is time to build a ChatGPT solution. Use cases should be ready to develop, and the context of use should be known. The context of most experiences is easy to figure out. In many cases, the context of use is not a choice. If the company provides phone support, a voice-only experience is a given. This is where we change gears and go from UI-centric discussions about generative AI solutions to model-centric discussions with an eye toward UI practices. Integrating enterprise data, like knowledge...

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