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Salesforce for Beginners

You're reading from   Salesforce for Beginners A step-by-step guide to optimize sales and marketing and automate business processes with the Salesforce platform

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Product type Paperback
Published in Oct 2022
Publisher Packt
ISBN-13 9781803239101
Length 532 pages
Edition 2nd Edition
Concepts
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Authors (2):
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Timothy Royer Timothy Royer
Author Profile Icon Timothy Royer
Timothy Royer
Sharif Shaalan Sharif Shaalan
Author Profile Icon Sharif Shaalan
Sharif Shaalan
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Toc

Table of Contents (24) Chapters Close

Preface 1. Getting Started with Salesforce and CRM 2. Understanding Salesforce Activities FREE CHAPTER 3. Creating and Managing Leads 4. Business Development with Accounts and Contacts 5. Driving the Sales Cycle with Opportunities 6. Achieving Business Goals Using Campaigns 7. Enhancing Customer Service with Cases 8. Business Analysis Using Reports and Dashboards 9. Setup and Configuration 10. An Overview of Sharing and Visibility 11. User Management and Data Security 12. Managing Projects with Sandboxes and Change Sets 13. Using Data Modeling to Configure Objects for Your Business 14. Lightning Experience Customization 15. Extending Functionality with Third-Party Applications and Salesforce Mobile 16. Salesforce Flow 17. Approval Processes 18. Assignment Rules 19. Data Integrity with Formulas and Validations 20. Testing and Debugging 21. Assessment
22. Other Books You May Enjoy
23. Index

Customizing personal settings

To round out our general overview, let’s take a look at some personal settings:

  1. To access your personal settings options, click on the profile picture in the upper-right corner of your screen, then click on Settings:
    Graphical user interface, text, application  Description automatically generated

    Figure 1.14: Finding Settings in the profile pane

    On this page, you will see all of your options under a set of categories on the left-hand side:

    Graphical user interface, application  Description automatically generated

    Figure 1.15: Categories on the Settings page

  1. Under each one of these categories, you will find some personal customization options. Under My Personal Information, you have the option to add the following information:
    Graphical user interface, application  Description automatically generated

    Figure 1.16: Expanding the My Personal Information category in Settings

    Below, we will go through the personal information options outlined in the above screenshot:

    • Advanced User Details: This page contains the fields on your user record that you can edit.
    • Approver...
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