Back to the Drawing Board: Reimagined Processes

Let's continue with the journey Spark4Life has been set on. This chapter presumes that Spark4Life or a Line of Business (LoB) considering a transformation, or the business process owners of an end-to-end business process cutting across several LoBs, have been through the discovery stages. This will have given them much-needed clarity about the vision and appreciation of the required capabilities to reach the goal of broader business transformation/process transformation, as detailed in Chapter 4, Intelligent Enterprise and Sustainable Design. The inputs from this stage feed into the next stages of actual changes, derived from business process analysis. Then, you will design the business process for your Target Operating Model (TOM) based on your Component Business Model (CBM) heat maps, such as process capability heat maps. These are underpinned by service and architecture heat maps (platform components, applications, and infrastructure...