Requests
The Requests section allows you to create a support request. This is useful for users on the server that face issues with their container. They can create a request to the administrator of the server, and then the administrator can investigate the issue and update the status of the request.
The request screen allows you to choose the following options:
Create Request
Delete Request
Details
Create Request
You can create a request to track an issue on the server or have the issue documented and resolved.
To create a request on the server, perform the following steps:
Click on the Create Request button.
Enter the subject of your request as
Please look into the RAM usage on my container.Enter the message of your request as
My container is running out of memory periodically, could you please look into this for me?.Click on the Create button.
In the preceding example, you created a request to have the RAM on your container looked at due to the container facing memory issues. You made the...
