Introduction to the NetSuite Ecosystem, Platform, and Related Features

Welcome to NetSuite for Consultants. In this book, I trust that you’ve already started to learn about NetSuite’s ERP and CRM products, and I will cover everything you should know when starting to implement the product for your own company, or as a solution provider or consultant. I’ll explain the soft skills a consultant should have, how to get to know the client’s business and people, how to analyze and document client requirements, and much more. We’ll then dig into the process we follow when implementing NetSuite and break that down by the business process. Finally, I’ll cover how to handle gaps you find between the client’s requirements and NetSuite’s features, so you know how to handle whatever comes your way.

To implement NetSuite, you’ve got to understand a lot of details about the company, the product, the customization platform, and so on. We’ll provide some of those details in this chapter, before we dig into all the remaining details in the rest of the book.

In this chapter, we’re going to cover the following topics:

• NetSuite the company, NetSuite the product
• NetSuite editions, features, accounts, and centers
• NetSuite people – sales, support, and services – and partners
• The NetSuite SuiteCloud Platform
• NetSuite’s mobile apps

This chapter will introduce you to all those topics and more, ensuring you go down the right path to NetSuite consulting.