FAQs

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

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Packt verified reviews

Amazon verified reviews

CARLOS LOPEZ Jul 11, 2024

If you're looking to elevate your security architecture and gain a deep understanding of Microsoft’s unified XDR and SIEM solution, this book is an absolute must-read. It expertly demystifies the basics and importance of Zero Trust, XDR, and SIEM while diving deep into the powerful capabilities, holistic benefits, and real-world use cases of Microsoft’s integrated solution.The book is structured to guide you through the key concepts, including Microsoft Defender tools like MDI, MDO, MDE, MDA, MDC, and Microsoft Sentinel. By the end, you’ll be well-equipped to understand and utilize Microsoft’s unified approach, breaking down silos and strengthening your defenses effectively.One of the standout features of this book is its practical focus. With detailed explanations and case-study-based learning, you will grasp how these technologies auto-disrupt attacks and how to adopt them seamlessly into your organization. The book is perfect for CISOs, IT executives, cloud security architects, and anyone dealing with fragmented security solutions. It’s also invaluable for aspiring SOC analysts and Microsoft Security enthusiasts.In today's remote work world, where many organizations are struggling with a patchwork of security tools, this guide proves to be a treasure trove of insights. Whether you’re a major player or an early adopter, you'll find that this book helps you enhance your ROI and build a robust, unified security architecture with confidence.A must-have for anyone serious about improving their security posture with Microsoft's advanced solutions.

Amazon Verified review

Tommi Hovi Aug 20, 2024

I really liked the approach of having a imaginary company with a certain goals and situation. It made the examples more vivid and made me also think about possible solutions beforehand. I've read a bunch of technical books and this one goes to the top tier. It cover surprisingly vast area for 250 pages and explains terminology and concepts really well. It's a must read handbook for any Microsoft security specialist using XDR, SIEM or watching over cloud or hybrid security!

Arm Apr 22, 2024

I have spend some time going through the book, the subjects, screenshot, and test cases covered in the book are amazing. The content is well thought and it has helped me in my career path as a Microsoft Defender Architect. Thank you for bringing this book to the community!

Jessie May 30, 2024

I’ve spent years in systems engineering and recently started exploring cybersecurity, especially with Microsoft products. “Microsoft Unified XDR and SIEM Solution Handbook” has been an eye-opener in this new journey.This book offers a practical roadmap for using Microsoft’s unified XDR and SIEM solution. It begins with essential concepts like Zero Trust and the importance of XDR and SIEM in today’s cybersecurity landscape. It covers everything from EDR, MDR, and NDR to how these tools can modernize your Security Operations Center (SOC).The real-world insights, threat scenarios, and response strategies are incredibly useful. The book’s sections on boosting Secure Score, implementation tips, and the value of managed XDR and SIEM solutions are especially helpful. I appreciate the practical examples and case studies that make complex ideas easier to grasp.I’m still reading and learning, but so far, the knowledge I’ve gained is invaluable. For CISOs, IT leaders, security pros, or anyone curious about cybersecurity, this book provides actionable insights to optimize your security setup with Microsoft’s tools. If you’re looking to modernize your security operations and make the most of your existing licenses, this book is a must-read. Highly recommended!

Raymond Apr 07, 2024

This book is perfect in so many ways to me. The authors use an illustrativer case study as a foundation for their illustrations of modernizing a business into more secure solutions. Zero Trust and an overview of SIEM basics and function are covered prior to introduction of XDR and SIEM solution. Microsofts unified approach to Threat Detection and Response , utilizing XDR to defend and utilizinf Microsoft XDR and SIEM for investigations and Incident response. This is excellent as a learning resource as well as a great refence resource in any SOC utilizing Microsofts XDR/SIEM.

Microsoft Unified XDR and SIEM Solution Handbook: Modernize and build a unified SOC platform for future-proof security

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