Creating Chatbots

Power Virtual Agents chatbots allow users to create chatbots without the need for code. You can deploy Power Virtual Agents chatbots to your website and to other channels, such as Microsoft Teams. 

This chapter describes how to create, publish, and monitor Power Virtual Agents bots using the Power Virtual Agents portal. You will learn how to create and deploy a bot before gaining an understanding of some of the key concepts you should implement when building chatbots.

The following topics will be covered in this chapter:

• Introducing Power Virtual Agents
• Creating a chatbot
• Publishing chatbots
• Adding a chatbot to Microsoft Teams
• Monitoring chatbots

By the end of this chapter, you will be able to create chatbots using Power Virtual Agents, deploy them to websites and to Microsoft Teams, and monitor chatbot usage.